Return and Refund Policy for East Maitland Netball Club Uniform Shop
Thank you for supporting the East Maitland Netball Club. Please review our return and refund policy below:
1. Returns:
Unfortunately, we do not accept returns for any purchased items. All sales are final. Please carefully review your order before completing the purchase to ensure it meets your requirements.
2. Refunds:
We do not offer refunds for any products purchased through our uniform shop. Once a purchase is made, it is considered final. In the rare event that you receive a defective or damaged item, please contact us within 7 days of receiving your order, and we will work with you to find a resolution.
3. Defective or Damaged Items:
If you receive a defective or damaged item, please contact us via email at eastmaitlandnetballclub@hotmail.com within 7 days of receiving your order. Attach clear photos of the damaged or defective product, and one of our volunteers will assist you in resolving the issue.
4. Size Exchanges:
We understand that ordering sizing online can be difficult. If you wish to exchange an item for a different size, please contact us within 7 days OR next playing day [whichever comes first] of receiving your order.The item must be unworn in their original state with tags attached. We will provide instructions on how to proceed with the size exchange.
Contact Information:
If you have any questions or concerns regarding your order, please contact us at 0419 1777 05 or contact us through the form on our website www.eastmaitlandnetballclub.com.au
Thank you,
East Maitland Netball Club Committee
